Our Solution
4D Monitoring uses wireless CT clamps and smart meters to measure energy use at circuit, plant, and site level. Whether it’s a chiller drawing excess load, lighting left on overnight, or tenant circuits consuming more than expected, live data shows exactly where electricity is being used — and wasted.
Data streams into secure dashboards that highlight anomalies, track trends, and provide the evidence needed for fair cost allocation and carbon reporting.
Occupant complaints are a common consequence of poorly managed temperatures, ranging from discomfort in underheated or overheated areas to frustration with inconsistent conditions between floors or zones. Beyond reducing satisfaction, frequent complaints place added pressure on facilities teams and can negatively affect productivity and wellbeing — issues highlighted in CIBSE’s guidance on thermal comfort.
Occupant Complaints
Wasting Energy
Energy is one of the largest controllable costs in any building. Without clear visibility, it’s impossible to know which assets or tenants are driving bills, or to prove where savings come from. Power monitoring makes energy performance transparent and actionable.
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No Insight
When monthly energy invoices rise, most sites lack the detail to understand why. Without asset-level visibility, it’s impossible to pinpoint whether costs are driven by HVAC, lighting, or tenant behaviour — leaving teams guessing instead of acting.
Tenant Disputes
In multi-let buildings, energy costs are often allocated using assumptions rather than data. This creates disputes over service charges and can damage landlord–tenant relationships. Sub-metering provides the evidence to prove fair allocation.
Case Study
At Bermondsey Square, sub-meters were installed to monitor both tenant circuits and central plant. The data showed persistent out-of-hours loads and highlighted one HVAC unit drawing significantly more power than expected.
With this visibility, the facilities team reset schedules, engaged tenants, and carried out targeted maintenance. The result was a measurable drop in energy use and fewer billing disputes across the multi-let site.
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